PRIVACY POLICY

Last updated: July 21, 2025
Traditional Headstones operates this website, including all related content, features, and services (the "Services"), to provide you, the customer, with streamlined and personalized experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, use our Services, make purchases, or otherwise interact with us.
By accessing or using the Services, you confirm that you have read and understood this Privacy Policy and agree to the practices it describes.

Personal Information We Collect
"Personal information" refers to data that can identify you directly or indirectly. Depending on your use of the Services, we may collect:
  • Contact details (e.g., name, email, shipping/billing address, phone number)
  • Payment and transaction details
  • Account information (e.g., preferences, saved items)
  • Order and interaction history
  • Device and browser details (e.g., IP address, operating system, referring URLs)
  • Usage data (e.g., how you navigate or interact with the site)

How We Collect Your Information
We gather information from:
  • You directly, when you place orders, contact us, or fill out forms
  • Automated technologies, such as cookies and analytics tools used on our Tilda-powered website
  • Service providers, such as payment processors and shipping companies
  • Marketing and advertising partners, when you engage with our ads or promotions

How We Use Your Information
We use your personal information to:
  • Fulfill and manage orders and transactions
  • Provide customer support
  • Improve and personalize the Services
  • Communicate with you about your account or orders
  • Send promotional messages (with your consent)
  • Detect and prevent fraud or misuse
  • Comply with legal obligations

Sharing Your Information
We may share your information with:
  • Trusted service providers (e.g., for payment processing, shipping, and analytics)
  • Marketing and advertising platforms (e.g., Google, Meta)
  • Third parties with your consent, such as social media integrations
  • Government or law enforcement, when legally required
  • Business partners, in the event of a merger, acquisition, or sale of assets
Note: While our website is hosted on the Tilda platform, we do not share your personal information with Tilda unless required for technical functionality or support.

Security and Data Retention
We use commercially reasonable safeguards to protect your information. However, no online system is 100% secure.
We retain your information as long as necessary to fulfill the purposes described in this Policy or as required by law.